PRODUCT EXCHANGE| EXCHANGE PROCESS
1. Exchange will be processed for products reported/exchange request raised within 24 hours of receipt of it.
2. Exchange will not be processed if the returned product is received in damaged condition or missing pieces, or in case a wrong product is received by us.
3. Do not remove or damage the Odette tag.
4. Please keep a photograph of the product handed over to the delivery person.
5. The exchange is processed within 24 hours of receiving the product in our warehouse.
6. Exchange is not available on Resin Clutches, Tiffins and lingerie items.
Please Note: Opening video is mandatory for damaged products and wrong products received complaints.
The Refunds will reflect as 'Store Credits'. This can be redeemed within 45 days with any product of your choice. The Store Credits will be equal to the amount paid for your order.